The Art of Quality Conversations.
Bio
Frank Romano is an internationally renowned, Award-Winning Sales and Customer Experience Mentor, who has delivered over 3000 workshops and keynote presentations to thousands of sales, service and management professionals Worldwide.
For twenty five years, Romano’s leading-edge Selling techniques have helped Fortune 500 companies such as Fiat Chrysler, Nike, and Emirates, and Multinationals like Nintendo, ANZ Bank, Stanley Black and Decker and Accor Hotels, reinvigorate their Sales Teams, through the design, implementation and facilitation of improved management, sales and customer contact Models.
Frank is a certified master facilitator, and creator of the ‘Precision Selling’ Program for sales professionals, and the ‘Quality Conversations’ Program for customer contact professionals. The success of both Programs have earned Romano worldwide recognition, and a reputation for effectiveness, productivity and integrity.
His passion for sharing this vision comes from a belief in the unlimited potential of every individual, and has enabled his techniques to positively influence the effectiveness of hundreds of thousands of professionals. His Programs have helped innumerable businesses expand, and improve their profits – irrespective of differences in culture and industries, making his name synonymous with ‘amazing results’.
Charismatic, dynamic and down-to-earth, his role is to inspire passion within your sales, service and management Teams, in order to help them achieve their personal and professional goals.
Workshops
Precision Selling
The Art of Reading the Buyer
Developed in Australia by world-leading sales strategist Frank Romano and Certified NLP Master Trainer and Master Modeller Marvin Oka, Precision Selling is the next evolutionary step in building an effective and enduring mastery of professional selling within your Sales Teams.
Quality Conversations
Engaging, effective, efficient
The Quality Conversations Program drastically improves the calibre of conversations between Service Professionals and Customers, resulting in increased conversion rates and Customer retention. Its keen insights are a by-product of the many thousands of conversations Frank has had with Service Professionals, during his career as a Master Facilitator and Mentor.
